How do I find an item on
There are multiple ways to browse You may explore our website by visiting the navigation bar located at the top of each page and click on the relevant selection to open specific categories. Within each category (ladies’ and men’s watches) you can further use the ‘Sort by’ option to refine your search as per your criteria. Moreover, you may use the search bar to find products by category, name, style or color.
How do I buy watches on
Once you find a suitable product, click on the item, check its availability and either add it to your cart to buy it later or click on the ‘BUY IT NOW’ button to make a purchase right away.
Are shipping services available all over the world?
Quartz Watches no longer ships to Mexico, Spain and Russia. Shipping is free if shipped to a location in the United States.
How long does it take for items to be shipped?
Items are shipped within 48 hours of full payment only to confirmed addresses. Sellers cannot be held responsible for service transit time. Transit times are provided by the carrier, they exclude holidays and weekends, and they may vary with the origin and destination of the package, especially during peak periods.
Which online payment system is used by Quartz?
All payments are mandatory to be made through Shopify, Amazon pay, or PayPal. All International shipments are executed using FEDEX.
As an international buyer, are there any additional costs I should know about?
International buyers might be applicable to import taxes, VAT, fees or duties once the item arrives in their country. Quartz cannot be held accountable for any custom rules and regulations regarding these additional costs. Buyers are recommended to contact their local customs office to gather more information about these fees prior to bidding on Quartz products.
How do I find the prices of products?
The cost of every item is clearly mentioned below the name and description of the product on
How do I search for a specific watch model?
Simply type the model name in the search bar on and press enter.
What is your return policy?
Buyers need to contact the seller within 30 days of receiving the item in order to be eligible for a return or replacement of the product. Returned shipping is to be paid by the buyer. If the item is shipped back to us due to non-payment of duties, FEDEX will charge us for returning shipping. This amount will be deducted from the buyer’s refund. Shipping insurance is included on all shipments.
Do you have any restocking fee?
All returns at Quartz are subject to a 15% restocking fee – NO EXCEPTIONS.
What happens to lost or damaged mail?
While shipping insurance is optional, customers are highly recommended to purchase it. Quartz will not be responsible for any lost or damaged mail if no insurance is purchased.
Where can I purchase authentic quartz watches?
Authentic quartz watches are sold at Our authentic Quartz watches are verified by a local jeweler and most come with the original box, papers and may even come with a warranty. All the details, such as original materials and photographs, of each watch are provided in the description for that watch.
Have a question that we haven’t answered yet?
Contact us at (805) 791-9300 today!